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Terasip use with existing softphone on desktop, via hosted VOIP already in place


 
Terasip use with existing softphone on desktop, via hosted VOIP already in place Antworten
18.09.2008 21:36 ken@online.summitexecutivesearch.com

I am using this as an eval. We have an existing softphone which works great from the desktop by itself. It will not work with a database program which has TAPI dialing already built into it. I found TERASIP as a possibly solution, but i cannot get it to work correctly at all.

I have the softphone open. The Windows XP shows SIP as the protocol, but it will not dial out on my softphone.
The Windows phone dialer trys to make the call, and it does it as an internet call with sip:(999) 391-3422

The error message i get is a pop up box: Error: Phone Dialer
Operation: Placing a call.
Details: Failed trying to connect the call. Does the device have power and dialtone if necessary?
Error: This method is not supported.

I have the following info from my hosted VOIP provider. (some letters/numbers changed)

ID: VH9999@sip-hdap.vocalocity.com
Password: 2dxhp8bf
Authorization name: VH99999
Proxy: sip-hdap.vocalocity.com

Device Profile    
SIP Information
Proxy:        sip-hdap.vocalocity.com
Registrar: sip-hdap.vocalocity.com
SIP/Authorization User ID: VH99999
SIP Password:        2dxhp8bf





--------------------------
Ken DeWitt
SESG
ken@summitexecutivesearch.com
--------------------------
Re: Terasip use with existing softphone on desktop, via hosted VOIP already in place Antworten
22.09.2008 21:22 TERASENS Support

Ken,

thanks for evaluating TERASIP. We will try to help you to get this working
with your SIP provider, but we would need some more information to find
where the problem lies:

1.       Could you please send me screenshots or your TERASIP configuration?
2.       Could you please turn on logging (TSP and SIP stack) and send me
the log files?

Best regards,

Matthias Moetje
-------------------------------------
TERASENS GmbH
Augustenstraße 24
80333 Munich, GERMANY
-------------------------------------
e-mail: moetje at terasens dot com
www:   www.terasens.com
-------------------------------------  

Re: Terasip use with existing softphone on desktop, via hosted VOIP already in place Antworten
25.09.2009 07:06 vijayswami1@online.gmail.com

Hi,
   Even i am looking something like above solution.I want to dial from my (NON SIP)application to the existing SIP Softphone running on my system.and even i want to get incoming call indication from that SIP phone to my application (Whenever SIP phone will get the incoming call).Please give me some suggestion.

Thanks and Regards,
--------------------------
vijay swami
SBSOFT Technology Solutions India Pvt Ltd
vijayswami1@gmail.com
--------------------------


>Ken,
>
>thanks for evaluating TERASIP. We will try to help you to get this working
>with your SIP provider, but we would need some more information to find
>where the problem lies:
>
>1.       Could you please send me screenshots or your TERASIP configuration?
>2.       Could you please turn on logging (TSP and SIP stack) and send me
>the log files?
>
>Best regards,
>
>Matthias Moetje
>-------------------------------------
>TERASENS GmbH
>Augustenstraße 24
>80333 Munich, GERMANY
>-------------------------------------
>e-mail: moetje at terasens dot com
>www:   www.terasens.com
>-------------------------------------  
>
>
 
 
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