TERAVoice Allgemein (en)
 

Unable to transdere this H.323 call


 
Unable to transdere this H.323 call Antworten
14.01.2005 14:55 www@online.elixir.no

Hi I have the following problem when trying to call out from my computer using Netmeeting:

Date:        14. januar 2005 14:55:15
CallID:        05011414551479
Type:        H.323 User
Call Handler: Bjorn
Caller:        (IP REMOVED)
Message:        No message recorded

Details
14.01.2005 14:55:15 Starting call-handling.
14.01.2005 14:55:15 Corresponding call handler found: Bjørns PC
14.01.2005 14:55:15 H.323 Caller - IP: (IPNUMBER REMOVED), Hostname:
14.01.2005 14:55:15 Call Target: (PHONENUMBER REMOVED)
14.01.2005 14:55:15 Unable to transfer this H.323 call!
14.01.2005 14:55:15 Saving call information


Have I forgot somethign in the setup?.... It does not give any other messages. I also get the following error message when using SJPHONE when trying to call out:

Your current version of the H.323 TSP does not report IP-Addresses. Please upgrade to W2k SP4!
(We are using Windows 2003 Server) clients are using Windows XP.

Also, is there a way to call the server directory (teravoice) from any IP number instead of calling out? Like, please wait, and I will transfere you call to the proper person etc...) or to transfere a call to a registration system etc....

--------------------------
Bjorn
--------------------------

Re: Unable to transdere this H.323 call Antworten
14.01.2005 20:20 TERASENS Support

Hello,

thanks for reporting your problems. The current free version has a
bug that it does not allow outgoing calls on CAPI based boards.
The retail version does not have this problem. A fixed version will
be available the next days.

Builtin H.323 functionality only allows you to bridge calls not directly
accept calls and handle them like other phone calls. Future version
or TERAVoice will allow this out of the box. To achieve this functionality
now, you can use a CAPI baed VoIP stack. TERAVoice supports

    XCAPI from (www.te-systems.de) and
    VoIP CAPI from IKON

Just get a trial license and try. (Don't forget to disable builtin H.323
support
then)

Feel free to post any further questions here!

Frank Weber
TERAVoice Support
--------------------------
TERASENS GmbH
Ackermannstraße 3
80797 München
--------------------------
e-mail: info@terasens.de
www:   www.terasens.de
--------------------------



wrote in message
news:6fc75a30-d51b-4fcd-9baf-43ed1032c324@news.terasens.de...
> Hi I have the following problem when trying to call out from my computer
using Netmeeting:
>
> Date: 14. januar 2005 14:55:15
> CallID: 05011414551479
> Type: H.323 User
> Call Handler: Bjorn
> Caller: (IP REMOVED)
> Message: No message recorded
>
> Details
> 14.01.2005 14:55:15 Starting call-handling.
> 14.01.2005 14:55:15 Corresponding call handler found: Bjørns PC
> 14.01.2005 14:55:15 H.323 Caller - IP: (IPNUMBER REMOVED), Hostname:
> 14.01.2005 14:55:15 Call Target: (PHONENUMBER REMOVED)
> 14.01.2005 14:55:15 Unable to transfer this H.323 call!
> 14.01.2005 14:55:15 Saving call information
>
>
> Have I forgot somethign in the setup?.... It does not give any other
messages. I also get the following error message when using SJPHONE when
trying to call out:
>
> Your current version of the H.323 TSP does not report IP-Addresses. Please
upgrade to W2k SP4!
> (We are using Windows 2003 Server) clients are using Windows XP.
>
> Also, is there a way to call the server directory (teravoice) from any IP
number instead of calling out? Like, please wait, and I will transfere you
call to the proper person etc...) or to transfere a call to a registration
system etc....
>
> --------------------------
> Bjorn
> --------------------------
>
>

Re: Unable to transdere this H.323 call Antworten
17.01.2005 18:05 www@online.elixir.no

Thanks for your answer...

I hope you will release a trial that makes this work fast, becouse XCAPI from (www.te-systems.de) does not reply to or is sending any information when we try to register for an evaluation.

Hope you can help.


--------------------------
Bjorn
--------------------------


>Hello,
>
>thanks for reporting your problems. The current free version has a
>bug that it does not allow outgoing calls on CAPI based boards.
>The retail version does not have this problem. A fixed version will
>be available the next days.
>
>Builtin H.323 functionality only allows you to bridge calls not directly
>accept calls and handle them like other phone calls. Future version
>or TERAVoice will allow this out of the box. To achieve this functionality
>now, you can use a CAPI baed VoIP stack. TERAVoice supports
>
>    XCAPI from (www.te-systems.de) and
>    VoIP CAPI from IKON
>
>Just get a trial license and try. (Don't forget to disable builtin H.323
>support
>then)
>
>Feel free to post any further questions here!
>
>Frank Weber
>TERAVoice Support
>--------------------------
>TERASENS GmbH
>Ackermannstraße 3
>80797 München
>--------------------------
>e-mail: info@terasens.de
>www:   www.terasens.de
>--------------------------
>
>
>
> wrote in message
>news:6fc75a30-d51b-4fcd-9baf-43ed1032c324@news.terasens.de...
>> Hi I have the following problem when trying to call out from my computer
>using Netmeeting:
>>
>> Date: 14. januar 2005 14:55:15
>> CallID: 05011414551479
>> Type: H.323 User
>> Call Handler: Bjorn
>> Caller: (IP REMOVED)
>> Message: No message recorded
>>
>> Details
>> 14.01.2005 14:55:15 Starting call-handling.
>> 14.01.2005 14:55:15 Corresponding call handler found: Bjørns PC
>> 14.01.2005 14:55:15 H.323 Caller - IP: (IPNUMBER REMOVED), Hostname:
>> 14.01.2005 14:55:15 Call Target: (PHONENUMBER REMOVED)
>> 14.01.2005 14:55:15 Unable to transfer this H.323 call!
>> 14.01.2005 14:55:15 Saving call information
>>
>>
>> Have I forgot somethign in the setup?.... It does not give any other
>messages. I also get the following error message when using SJPHONE when
>trying to call out:
>>
>> Your current version of the H.323 TSP does not report IP-Addresses. Please
>upgrade to W2k SP4!
>> (We are using Windows 2003 Server) clients are using Windows XP.
>>
>> Also, is there a way to call the server directory (teravoice) from any IP
>number instead of calling out? Like, please wait, and I will transfere you
>call to the proper person etc...) or to transfere a call to a registration
>system etc....
>>
>> --------------------------
>> Bjorn
>> --------------------------
>>
>>
>
>
 
 
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